![]() ![]() The device is already enrolled with another MDM provider. If enrollment still fails, remove cookies in Safari (don't block cookies), then re-enroll the device. Cancel any current profile installation.You are enrolling a device that was previously enrolled with a different user account, and the previous user was not appropriately removed from Intune. ![]() Select Configure platforms, select Allow for personally owned iOS/iPadOS devices, and then click OK.Choose Edit > Select platforms > select Allow for iOS, and then click OK. ![]() Under Device Type Restrictions, select the restriction that you want to set > Properties.Select Devices > Enroll devices > Enrollment restrictions.Sign in to the Microsoft Intune admin center.Your Intune tenant is configured to only allow corporate-owned devices. This error message can indicate a few different issues. Connection to the server could not be established. For more information about how to restore iOS/iPadOS devices, see. Make sure that you set it up as a new device. Put the device in recovery mode and then restore it.This will prevent user data loss from the next steps (restoring iOS/iPadOS deletes all data on the device). Back up device data to an alternative storage/cloud location. ![]() Use these steps to back up device data and restore the device. This error message indicates there's an unspecified problem with iOS/iPadOS on the device. Before you continue to scenario-specific troubleshooting steps, complete the general checks in Profile installation failed. This article gives troubleshooting steps to help you diagnose and resolve when a user receives a Profile installation failed error on an iOS/iPadOS device. ![]()
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